Shipping & Delivery Policy – Aralia.in
Last Updated: December 2025
We appreciate you choosing Aralia.in for your purchases. How and when your items are handled, shipped, and delivered is described in our Shipping & Delivery Policy. Our goal is to provide a seamless, transparent, and dependable delivery experience throughout India.
1. Order Processing Time
· All orders are processed within 2–4 business days after payment confirmation.
· During high-volume periods (festive seasons, sales, promotions), processing times may extend slightly.
· Made-to-order or handcrafted items may require additional time. The estimated timeline will be mentioned on the product page.
2. Shipping Timeline
· Once shipped, orders typically take 5–10 business days to reach most locations in India.
· Delivery time is based on the location of the customer, courier partner operations, circumstances of the weather, and unexpected delays in logistics.
· Remote or non-serviceable areas may experience slightly longer delivery timelines.
3. Shipping Partners
We deliver through trusted and reputable courier partners to ensure secure and timely delivery. Tracking details will be shared once your order is dispatched.
4. Shipping Charges
· Free shipping may be available on select orders or during promotional periods.
· Standard shipping fees (if applicable) will be displayed at checkout before payment.
5. Tracking Your Order
· Once dispatched, you will receive an email or SMS with tracking information.
· You can also track your shipment through the Track Order section on our website.
· Tracking updates may take 24 hours to reflect after dispatch.
6. Delivery Attempt
· The courier partner will attempt delivery 2–3 times.
· If you are unavailable or unreachable, the package may be returned to us.
· Re-shipping (if applicable) will incur additional charges.
· If a customer returns an order because they are unavailable, there may be an additional shipping charge for the repurchase, depending on the delivery location. Please ensure your availability at the time of delivery.
7. Incorrect Shipping Information
Aralia.in is not responsible for delays or non-delivery due to:
· Incorrect or incomplete addresses,
· Invalid phone numbers,
· Unavailability of the customer.
· Once an order is shipped, no address change requests can be accepted.
Customers are requested to double-check their shipping details at checkout.
8. Damaged or Tampered Packages
If you receive a package that appears tampered with, damaged, or opened:
· Please do not accept the parcel.
· Inform us immediately at help@aralia.in or call us at +91-6390718000 with your order number and relevant images.
We will initiate a review and assist you promptly.
9. International Shipping
Currently, Aralia.in ships within India only. International shipping will be announced once available.
10. Delays Beyond Our Control
Aralia.in is not liable for delays due to:
· Natural disasters,
· Political disruptions,
· Logistic partner issues,
· Pandemic-related restrictions,
· Other unforeseen circumstances.
We will always keep you informed of any major delays.
11. Contact Us
For shipping-related queries, reach out to us at:
· Email: help@aralia.in
· Website: www.aralia.in
Thank you for choosing Aralia.in. We aim to deliver happiness to your doorstep with utmost care.